Intern – Technical Writer

If accountability is one of your core values, if you are willing to do the best  you can to keep your commitments, here we are,  Mailercloud: 

Mailercloud (our product) is an email automation tool based in London. Mailercloud is a powerful all-in-one tool that provides effective solutions for rapid business growth. We have expanded to become one of the largest and most extensive cloud-based email services that resolve the task of reliably delivering emails on behalf of companies and customers. Please visit us: 

We are seeking an individual who has a passion for writing and has a desire to make an impact in their role. This position reports to the Technical Writer. You will gain valuable experience in writing for blogs, social media, and our website.  

As a Technical Writer Intern, you will produce high-quality and understandable documentation with the goal to improve the success of Mailercloud.  


  • Communicate and collaborate with product developers and designers to understand Mailercloud 
  • Familiarity with the organization’s purpose and values to inspire ideas and content 
  • Analyze and manage existing and potential content 
  • Create high-quality documentation that meets standards, is appropriate, and easy to use 
  • Produce and distribute content for tutorials to help end-users  
  • Research and collect feedback from developers and designers 


  • 2019/2020 B-Tech/B.E. graduates 
  • An impeccable grasp of the English language, including idioms and current trends in slang and expressions 
  • Great interpersonal and communication skills 
  • Ability to translate highly technical information into easily understandable information for customers 
  • Knowledge of Microsoft Office.
  • Critical thinking and problem-solving skills 
  • Team player
  • Good time management skills, including prioritizing, scheduling, and adapting as necessary 
  • Ability to work and meet deadlines in a fast-paced work environment